Mike has spent the last 20 years working with small and mid-sized firm's evaluating what works and what doesn't when it comes to firm management. During that time, he has become acquainted with the policies, procedures and processes of some of the industry’s most successful firms. With this knowledge, and his vast software experience, he has developed the Practice Management LifeCycle™ to help firms excel financially, reduce costs, and create a stronger work/life culture. This process combines practice management concepts, best practices and software implementations that have transformed thousands of accounting and tax firms. Join Mike as he presents the keys to successful firm management, the core of which is his trademark Practice Management LifeCycle ™ concept.